Privacy & Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

PRIVACY & COOKIE POLICY

This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It also provides you with information regarding our use of cookies.

WHO WE ARE

“We” or “us” means Stonehouse Bakery Ltd. Unit 3A Lantsbery Drive, North Liverton Industrial Estate, Liverton Mines, Saltburn-by-the-Sea, TS13 4QZ. If you wish to contact us, please visit our contact page.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it and regarding cookies. By using our website: www.stonehousebakery.co.uk (the “Site”) you are accepting and consenting to the practices set out in this Privacy and Cookie Policy.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• information that you provide by filling in forms on the Site such as your name, address, and email address
• records of your correspondence (if any) with us
• details of transactions you carry out through the Site and of the fulfilment of your orders
• and details of your visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and statistical analysis. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file which is stored on the hard drive of your computer. They help us to improve the Site and to deliver a better and more personalised service.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Please note that third parties (for example providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies.

HOW TO BLOCK COOKIES

You may block cookies by activating settings on your browser which allows you to refuse the setting of some or all cookies. If you do so choose to block all cookies (including essential cookies) you may not be able to access or use all or some parts of the Site.
Most cookies we use are known as session cookies. These cookies will expire whenever you close your browser or shut down your computer, and such cookies need not be blocked. Other cookies used for specific purpose will expire when that purpose is no longer required.
You can find out more about blocking cookies in specific browsers at www.aboutcookies.org

WHERE WE STORE YOUR PERSONAL INFORMATION

The data that we collect from you may be transferred to, and stored at a destination outside the European Economic Area (“EEA”). By providing us with your personal data, you agree to this transfer, storing and/or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Any payment transactions will be encrypted using SSL technology. All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will use our best endeavours to protect your personal data, we cannot guarantee the security of your data transmitted to the Site and any transmission is at your own risk. Once we have received your information, we will use suitable procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

• to ensure that content from the Site is presented in the most effective manner for you and for your computer
• to process your order, and to carry out our obligations arising from any contracts entered into between you and ourselves
• and to provide you with information regarding our products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• Except as provided below, we do not sell, trade or rent your personal information to third parties and will not share your personal information with third party advertisers.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties:

• who help us run the Site, solely for the purposes of running the Site and performing the transactions concluded through the Site.These third parties include (but are not limited to) Media Vision, Whitby (who manage our hosting and maintenance) and whose privacy policy can be viewed here: https://www.media-vision.co.uk/privacy-and-cookie-policy/
• if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Website Use, Terms of Service or any other terms or agreements.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by by checking certain boxes on the forms we use to collect your data.
The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act. For more information see: https://ico.org.uk/for-the-public/personal-information/

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.